Case Study
GHL ↔ Simple10DLC Conversation Provider
Seamless SMS inside GoHighLevel
Client
Simple10DLC
Role
Architecture, Integration Design, Dev, Deployment
Built By
Xylator AI
Platform
GoHighLevel
Overview
Simple10DLC is a messaging compliance platform. The challenge was that users had to switch tools to manage SMS. We built a production-grade, native SMS experience inside GHL.
✕The Problem
- • No native SMS support inside GoHighLevel conversations
- • Manual message handling across multiple dashboards
- • Delayed responses due to lack of real-time sync
- • Increased risk of missed messages and poor customer experience
- • Complex onboarding for non-technical users
✓The Goal
- • Native conversation experience inside GHL
- • Real-time inbound and outbound SMS sync
- • Secure authentication and configuration
- • Scalable architecture suitable for agencies
- • Zero manual message forwarding
- • Marketplace‑ready GoHighLevel app
Key Results
- 100% native GoHighLevel messaging experience
- ~70% reduction in manual message handling
- Real-time inbound & outbound SMS synchronization
- Improved operational efficiency
Ready for your own custom integration?
Start a ProjectThe Solution
Custom Conversation Provider
Implemented GHL’s interface so SMS appears natively—no UI hacks or external redirects.
Real-Time Bi-Directional Sync
Inbound and outbound messages sync instantly, ensuring state consistency.
Secure In-App Auth
Built OAuth-style authentication so agencies connect accounts directly from GHL.
Simple Configuration Experience
Intuitive in‑app configuration for phone numbers and messaging rules
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